Accessibility

Kraft Music is Committed to Online Accessibility

Kraft Music desires to provide a positive customer experience to all our customers, and we aim to promote accessibility and inclusion. Our goal is to permit our customers to successfully gather information and transact business through our website. Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos, our goal is to make your use of Kraft Music’s website a successful and enjoyable experience.

Actions

We are taking a variety of steps and devoting resources to further enhance the accessibility of our website.

Ongoing Effort

Although we are proud of the efforts that we have completed and that are in-progress, we at Kraft Music view accessibility as an ongoing effort.

Accessibility Assistance

If you have difficulty using or accessing any element of this website, please feel free to call us at 1-800-783-3368 or email us at accessibilty@kraftmusic.com and we will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you consistent with applicable law (for example, through telephone support).

Feedback

Please contact us if you have any feedback or suggestions as to how we could improve the accessibility of this website.

Contact Us

Kraft Music
9935 S. Oakwood Park Dr.
Franklin, WI 53132
USA
800-783-3368
accessibility@kraftmusic.com

What Customers are Saying

I haven't experienced customer service like this in forever. I will be coming back to Kraft for any future needs. Thanks again for a fabulous instrument and superb service.

Eddy, Alabama
Just wanted to take minute and let you know I was impressed with the speed of delivery of my order. I used your 800 number...your salesman was personable, knowledgeable and professional. Again, thank you for your speedy delivery of the HOME ESSENTIALS BUNDLE.

Bonnie, Michigan
Hey, your service was great. I received all that I wanted in perfect condition and really quick. Yes, it exceeded my expectations since the beginning when I saw those great bundles available.

Maer, Utah
Just wanted to let you know that I am thrilled with my piano! I can’t believe I got the whole package for such a great price.

Angela, Nevada
Kraft Music made shopping and ordering clear and simple by putting together some really nice bundles. Your website is friendly, easy to navigate and my order shipped promptly. I definitely recommend shopping with Kraft Music.

Paul, Texas
Your company's service was outstanding. Shipping was prompt. Online shopping was great. Service certainly did exceed my expectations.

Glen, Washington
The service and product is wonderful in every respect! Very helpful and even funny sales representative, impressively quick shipping, and great quality instrument. Our young daughter is very much enjoying it. Thank you for everything!

Jenny, New Mexico
I'm very happy with the process and the service you provided. The piano is great! I wouldn't hesitate to refer you to others and to contact you for other needs. Thanks for everything!

Ellen, California
My experience with Kraft music was great. Should I need anything else, I will definitely come back to Kraft Music. I will also refer anyone who is looking for music equipment to ya'll. Thanks so much.

Ryan, Louisiana
It seems like in this day and age, few companies offer really good service. I would definitely recommend your company to others, and I would rate the service as exceptional.

Sherryl, Colarado

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