We're here to help

Kraft Music customer service is here to help every step of the way...from purchasing to troubleshooting, we've got you covered. Our staff responds to every message within one business day. Give us a call, send us a message with the form below, or chat with us today!

Kraft Music is open to retail customers across the country by web, phone, email, and chat. Curbside pickup is available and piano customers can make an appointment to visit The Gallery for the largest selection of premium digital pianos in the U.S.

Phone hours

Mon – Fri, 10am – 6pm CT

800-783-3368 414-858-9700 (local)

Order pickup

Mon – Fri, 8am – 3pm CT

9935 S. Oakwood Park Dr.
Franklin, WI 53132

Please call ahead for assistance