Meet Our Sales Advisors

Tory DeWalt

Sales Advisor
Joined Kraft Music September, 2019

E-Mail: tdewalt@kraftmusic.com
Direct Line: 414-858-4059

Tory DeWalt

Sales Advisor
Joined Kraft Music September, 2019

Instruments I play

I mainly play bass but I also can play drums, guitar, and can get the basics down on piano.

On my playlist

I listen to progressive rock such as Plini or Chon but I also like Indie and Jazz quite a bit.

Current musical projects

I am a part of a band called Slowburn but I also have various studio projects going on as well.

Highlights of my musical journey

I have gotten to do some small tours that have been a ton of fun with various bands along the way. Playing with national acts coming through town has always been great as well in addition to meeting all sorts of musicians!

Tory, as described by his customers:

Tory was an excellent sales person. He was very patient which resulted in me having a fantastic shopping experience. Will highly recommend!
Tory was very helpful and understanding. He was also very knowledgeable of the product. Will certainly be contacting him again for any future desires.
Great communication and followup. Competitive pricing. No pressure, and overall a really pleasant experience:-)
Tory was great! He was helpful in answering all my questions and assisting me in placing my order.
Tory provided great help through the online chat with respect to the available bundles and financing. When I spoke to Tory the following day, he remembered our previous discussion and the products I was interested in purchasing. The transaction was executed quickly and Tory was extremely friendly and is excellent with followup
Big help! Good support! Great knowledge!
Tory was easy to get ahold of whether through email or over the phone. He was also very helpful with any questions I had.
Excellent service from Tory. Will definitely come back for future purchases. Great pricing and flexibility! Thanks!

What Customers are Saying

I haven't experienced customer service like this in forever. I will be coming back to Kraft for any future needs. Thanks again for a fabulous instrument and superb service.

Eddy, Alabama
Just wanted to take minute and let you know I was impressed with the speed of delivery of my order. I used your 800 number...your salesman was personable, knowledgeable and professional. Again, thank you for your speedy delivery of the HOME ESSENTIALS BUNDLE.

Bonnie, Michigan
Hey, your service was great. I received all that I wanted in perfect condition and really quick. Yes, it exceeded my expectations since the beginning when I saw those great bundles available.

Maer, Utah
Just wanted to let you know that I am thrilled with my piano! I can’t believe I got the whole package for such a great price.

Angela, Nevada
Kraft Music made shopping and ordering clear and simple by putting together some really nice bundles. Your website is friendly, easy to navigate and my order shipped promptly. I definitely recommend shopping with Kraft Music.

Paul, Texas
Your company's service was outstanding. Shipping was prompt. Online shopping was great. Service certainly did exceed my expectations.

Glen, Washington
The service and product is wonderful in every respect! Very helpful and even funny sales representative, impressively quick shipping, and great quality instrument. Our young daughter is very much enjoying it. Thank you for everything!

Jenny, New Mexico
I'm very happy with the process and the service you provided. The piano is great! I wouldn't hesitate to refer you to others and to contact you for other needs. Thanks for everything!

Ellen, California
My experience with Kraft music was great. Should I need anything else, I will definitely come back to Kraft Music. I will also refer anyone who is looking for music equipment to ya'll. Thanks so much.

Ryan, Louisiana
It seems like in this day and age, few companies offer really good service. I would definitely recommend your company to others, and I would rate the service as exceptional.

Sherryl, Colarado

Same Day Shipping

Ground shipping is FREE for all orders $99 and up.
SHIPPING POLICY
Extended Holiday Returns

All Kraft Music orders are protected under our 45 Day Kraft Music Guarantee. Now extended to 45 Days after Christmas!
RETURN POLICY
Price Protection

If you find a better deal than what you see at Kraft Music, let us know! We would love the opportunity to earn your business!
KRAFT GUARANTEE
Top Rated Seller

Kraft Music has a reputation of excellent customer service.
Read Our Reviews!