Studio Grade Monitoring – Wherever You Go
The Neumann NDH 20 is a closed-back headphone combining excellent isolation with the carefully balanced sound image and outstanding resolution you’d expect from a Neumann product. The NDH 20 is thus ideally suited to monitoring and mixing tasks, even in loud and noisy environments. Circumaural memory foam ear pads offer high long-term comfort.
Critical Listening and Mixing – in the Studio, at Home, on the Road
While many other closed-back headphones are marred by nasty resonances in the midband, making it difficult to come to reliable mix decisions, the NDH 20 offers an astonishingly detailed, well-balanced sound image, similar to Neumann’s acclaimed studio loudspeakers. Superior sonics along with large memory foam ear pads make the NDH 20 a pleasure to wear for long periods without fatigue.
The NDH 20 uses newly designed drivers (38 mm/1.5”) with high-gauss neodymium magnets to ensure high sensitivity and minimized distortion, thus allowing the user to listen to the pure audio signal without unwanted coloration. The mechanical construction, too, meets the highest standards. The adjustable headband is made of flexible steel while the ear cup covers are machined from lightweight aluminum. For easy transportation the headphone is foldable and can be placed into the supplied soft cloth bag. Two detachable cables (one straight, one coiled) and a 6.3 mm (1/4”) adapter are also included.
The NDH 20 is suited to all applications that require high sound isolation such as monitoring for musicians and engineers in the tracking room as well as FOH work. It is also an excellent choice for critical listening, free from disturbance from the outside world and, vice versa, without causing disturbance to people nearby due to leakage. Thanks to its extended frequency response ranging from 5 Hz to 30 kHz the NDH 20 is particularly helpful to check the upper and lower extremes of the audio band.
Unlike most other closed-back headphones, the Neumann NDH 20 is suited to mixing purposes too. An unusually even frequency response and natural stereo image allow for mixing with confidence and ensure compatibility to all playback systems. The NDH 20 is thus an indispensible tool for working on the road. Of course, it is also an excellent headphone for audiophile entertainment.
- Studio quality sound with outstanding resolution
- High sound isolation in loud environments
- Excellent comfort for extended listening sessions
- High quality metal construction
- Foldable design for easy transportation
- Two detachable cables (straight/coiled)
WARRANTY FOR CONSUMERS FROM THE USA
MANUFACTURER'S LIMITED PRODUCT WARRANTY STATEMENT (US)
The service policies and warranty statements on this page are relevant for all Neumann products. Sennheiser Electronic Corporation (referred to as SEC or Sennheiser for the duration of this document) warrants to the original purchaser that the product purchased will be free of defects related to manufacturing, parts, materials, and workmanship under normal and accepted use. Conditions under which the manufacturer's limited product warranty statement is no longer valid can be found below. Neumann offers a worldwide warranty on its products though it is strongly encouraged that all warranty returns be sent to the customer's local Neumann Authorized Service Center.
This limited product warranty is SEC's only warranty and the customer's only remedy concerning the product. All other representations, warranties or conditions, expressed or implied, written or oral, including but not limited to any warranties or guarantees of merchantability, fitness for a particular purpose, or non-infringement, are expressly excluded. As a result, except as set forth in the previous and following paragraphs, the product is sold "as-is" and the customer is assuming the entire risk as to the product's suitability to their needs, its quality and its performance.
- Neumann Products: 2 Years
- Refurbished Products: Carry the standard warranty**
**Remanufactured product warranties are only valid when purchased from an authorized Neumann reseller.
WARRANTY ELIGIBILITY STATEMENT
In order to be considered eligible for repair or replacement under warranty, included with the repair item(s) must be a valid bill of sale (please see below for more information) from an authorized Neumann retailer detailing the following information:
- Original Date of Purchase
- Model or SKU number of the Product Purchased
- Failure to supply a bill of sale with all of the required information will result in denial of warranty repair or replacement.
The following types of documents, printed or electronic, are not considered valid receipts and therefore cannot be used to determine eligibility for warranty:
- Credit Card Statements
- PayPal and/or eBay (or any other auction site) confirmations
- Bank Statements
- Bills of Lading, Bills of Material or any other type of shipping detail document
WARRANTY DOES NOT COVER
Counterfeit or "Grey Market" product or products purchased from any non-authorized Neumann dealer.
Damage or inoperability caused by inadequate repair work performed by the end user or any non-authorized repair center.
Other manufacturer's equipment or reimbursement for said equipment that has been used in conjunction with a Neumann product.
Inoperability due to lack of reasonable maintenance and care as determined by SEC. Accessories or consumable items such as, but not limited to:
- Cable clips
- Foam microphone windscreens
Damage: This warranty does not cover any physical and/or electrical damage resulting from, but not limited to:
- Malicious destruction
- Acts of nature
- The temporary or permanent affixing of any items supplied or not supplied by the manufacturer with any adhesive, fastener or the like.
- Use of batteries, power supplies or any other sources of power not specifically recommended by the manufacturer.
- Inadequate repair work performed by the end user or any non-authorized repair center.
TERMS AND CONDITIONS
PRODUCT ADVANCE REPLACEMENTS
SEC does not provide advance replacement products.
SEC will only provide refunds to customers that have purchased product directly from SEC within 30 days from the date of purchase. Customers that purchased product from a Neumann distributor/vendor seeking a refund will have to request reimbursement from the original distributor/vendor.
SHIPPING TO SEC
SEC will be responsible for shipping to the customer after repair/replacement ONLY. The customer is responsible for all shipping/handling charges related to returning the product to SEC or one of the SEC authorized repair facilities. Products must be shipped in their original packaging or otherwise suitably protected to avoid damage during shipping. SEC will not be responsible for any damage incurred during shipment. SEC will only be responsible for packages that are verified as having been received into our warehouse via a shipment tracking number provided by the customer's shipping company.
SHIPPING FROM SEC
All packages will ship within the 50 United States via UPS ground, no signature required, at no expense to the customer. International shipping as well as other shipping methods and options are available; however, all related charges will be the sole responsibility of the customer. Please contact SEC Service Administration at (860) 434-9190 extension #2 for details and pricing.
In the event that a repair action is performed, SEC will be responsible for all costs associated with the repair including parts and labor costs. All service labor is guaranteed for 90 days or until the conclusion of the originally purchased product's original warranty period, whichever period of time is greater.
SEC may, at its discretion, choose to replace the product completely with a new or remanufactured product. In the event of product obsolescence, a suitable replacement will be chosen based upon the features, the intended use (according to SEC) and the retail price of the original product. In the event of product obsolescence SEC cannot guarantee the same color or aesthetic attributes as the original product. All warranty replacements are guaranteed for 90 days or until the conclusion of the originally purchased product's original warranty period, whichever period of time is greater.
EXPECTED TURNAROUND TIME
The expected turnaround time is subject to parts and product availability and therefore cannot be guaranteed. For information regarding current turnaround times for warranty repairs and replacements please contact Service Administration at (860) 434-9190 extension #2.
The SEC Service Department will be the final determining authority for all potential warranty claims for service and/or replacement.